Telegram bots & AI

Telegram enquiry bots

A bot asks the right questions, records the enquiry and routes it to your team.

The outcome

Solution details

We design a short conversation: what the customer needs, what your manager must know and how to confirm receipt. The first contact should ask only for information that matters.

Enquiries are stored on the server and routed to the responsible person. We agree on behaviour when Telegram or your CRM is unavailable, duplicate protection and human handoff.

Question flow

✓

Answer validation

✓

Enquiry storage

✓

Manager notifications

✓

Our process

A clear process. A shared goal.

Know what is happening at every stage of your project.

Understand the problem

We learn about your business, current workflow and desired outcome. A short message is enough to start.

Agree on a solution

We define the scope, cost, timeline and acceptance criteria. Everything is agreed before development starts.

Build and hand over

We develop, test your workflows and walk you through the result. You receive source code, access and instructions.

Our process

FAQ

Common questions

Do I need a technical brief?+

No. Share a typical enquiry and the information you need to collect. Together we define the conversation and when a person should take over.

Can enquiries go to our CRM?+

That depends on your CRM API and access permissions. We check compatibility before agreeing on scope. Secure storage and Telegram notifications can be a starting point.

Who owns the bot?+

The bot is registered under your account. After acceptance, we hand over source code, configuration and instructions. Hosting arrangements are agreed separately.

SHAMDAN

Have a project in mind?

Tell us about your workflow and the result you need. This service will already be selected in the form.

Discuss a project